Even without speaking up first
When emotional risk signals appear in emotion records,
a professional counselor reviews them and offers counseling.
NudgeEAP for Public Sector · PPS Innovative Product · Eligible for negotiated contracts Before anyone asks,
we notice first
Dain's NudgeEAP for Public Sector uses patented technology
to detect early risk signals in employees' emotion records,
and connects them to counseling after a professional counselor's review.
PPS Innovative Product Registration
- Registered product
- Psychological Risk Prediction and Management System for Disaster and Safety Officials Dain-AI Safety v1.0 · Service name: NudgeEAP for Public Sector
- Designation type · Field
- Type 2 (Innovative Prototype) · Disaster & Safety
- Designation period
- 2026.06.26 – 2029.06.25
- Innovation Marketplace
- View registration on the Innovation Marketplace
(opens in a new tab) Item ID 26104254
-
ISO 27001Information Security - ISO 45003Organizational Psychosocial Risk Management
What is an EAP?
EAP is an Employee Assistance Program,
a service that helps employees resolve stress and difficulties at work or in daily life through professional counseling and other support.
View related laws
-
01 Framework Act on Labor Welfare, Article 83(opens in a new tab)
Requires employers to endeavor to implement employee assistance programs, such as professional counseling, that help employees resolve stress and difficulties.
-
02 Occupational Safety and Health Act, Article 41(opens in a new tab) · Article 41 of its Enforcement Decree(opens in a new tab)
Requires necessary measures, such as treatment and counseling support, when verbal abuse by customers or other third parties may harm employee health.
-
03 Occupational Safety and Health Act, Article 5(opens in a new tab)
Requires employers to create a work environment that reduces employees' mental stress.
※ Statutory texts are based on the National Law Information Center.
Why NudgeEAP?
Work-related mental illness claims
by public officials are approved
at about 11× the rate of industrial accident claims
Caring only for employees who request counseling
makes it hard to notice risk early.
Approval rate for work-related mental illness treatment vs. industrial accidents about 11× General workers 1
Public officials 11
Suicide rate from work-related mental illness vs. industrial accidents about 9× General workers 1
Public officials 9
Few employees ask for help on their own, even when they are struggling emotionally. Instead of waiting for counseling requests, NudgeEAP for Public Sector detects early risk signals in employees' emotion records and connects them to counseling after a professional counselor's review.
※ Source: Reconstructed from the Ministry of Personnel Management's analysis of approved occupational injuries. Ratios are relative, with industrial accidents set to 1.
What makes NudgeEAP different?
Not an EAP used only in hard times,
but one used every day
Counseling only 5~8%
Before NudgeEAP,
counseling utilization of Dain EAP
With everyday engagement Up to 93%
-
AI Emotion Scanner -
Emotion Journal -
Sound Therapy -
Meditation -
Challenges
※ 5–8% and up to 93%: based on Dain operating data. Up to 93% is the utilization rate when EAP services such as assessments, counseling, challenges, and training are operated together.
No separate channel needed
From emotion records to counseling requests, employees can do it all in the app they use every day.
Proactive mental health care for your organization: start with our proposal From background and operation to security and certification status,
we will send you a public-sector proposal that shows it all at a glance.
How NudgeEAP for Public Sector Works
Start light with daily records,
then connect to tailored care
and counseling when needed
Step 1 
Emotion records
Easy daily records
Emotional changes are tracked continuously, even without a counseling request.
Step 2 
AI analysis
Risk signals identified first
Korean-specialized AI analyzes context
to identify risk signals that need a professional counselor's judgment.
Step 3 
Professional counseling
Tailored counseling
A professional counselor reviews the identified signals and provides counseling with the employee's consent.
For administrators
Department-level changes at a glance
Organization reports based on de-identified data
While keeping individuals' sensitive information safe,
see stress trends and usage by department
at a glance.
Want a plan and quote tailored to your organization's size? Tell us your expected number of users and current EAP usage,
and we will provide a plan and quote.
AI Principles · Privacy Protection
AI does not diagnose
or evaluate employees
AI assists in identifying signals that experts should review.
Employee mental health information is never used for HR decisions,
only to connect employees to the support they need.
- Non-diagnostic Used as reference information, not as a medical diagnosis or definitive judgment.
- Expert review Professional counselors comprehensively review AI analysis results together with the employee's condition.
- Personal consent Counseling and follow-up support proceed based on the employee's consent.
- Limited organization access Individual statements, emotion records, and counseling content are not shared with the organization.
- De-identified management Organizations receive only aggregated, organization-level information that cannot identify individuals.
- No adverse use Never used for performance evaluation, inspection, or disciplinary purposes.
Use Cases by Organization Type
Mental health care
tailored to each organization's duties
and work environment
We lower barriers to use and provide only the support programs that are truly needed.
Civil complaints & emotional labor officials
Spot emotional exhaustion
early
Track emotional changes from repeated complaints and verbal abuse through low-burden emotion records.
Police, fire, and other disaster & safety officials
Rapid recovery after
trauma and intense duty
Connect employees who need help after traumatic events and shift work to professional support.
Public enterprises & institutions
Safe department-level
stress monitoring
Review usage trends and support status by department and period without exposing personal information.
Public healthcare, corrections & defense
A foundation for ongoing
mental health care
Monitor emotional changes and provide tailored support with high-risk environments and shift work in mind.
Certifications & Technical Validation
With NudgeEAP's proprietary counseling data and
technology,
we detect risk signals
AI Training Data
130K+ Counseling logs
1M+ Psychological assessment records
※ Based on cumulative Dain internal operating data
Risk Detection Performance
88.2% Recall in detecting past suicide/self-harm risk
87.5% Precision in detecting current risk
※ Based on TTA (KOLAS-accredited) test reports
PPS Innovative Product
An innovative product for
disaster and safety officials,
recognized for public value and technological innovation.
ISO 27001 · ISO 45003
Built on international standards
for information security
and psychosocial risk management.
3 core technology patents
Text emotion analysis, matching,
and condition-based
tailored service technologies.
20+ Years of EAP Operation
An EAP specialist
trusted by
Korea's major public institutions
Over 20 years, we have run 554 counseling, training, crisis support, and organizational mental health programs for central and local governments, public enterprises, and public financial institutions.
Benefits of Purchasing PPS Innovative Products
How to Buy Innovative Products
Negotiated contract · PPS request · Pilot
An innovative product designated
after the PPS review of public value and innovation.
From purchasing procedures to contract methods,
NudgeEAP guides you through every step.
Three benefits for organizations purchasing innovative products
Under the relevant laws,
negotiated contracts
with no amount limit
National agencies may consider negotiated contracts for innovative products under Enforcement Decree of the State Contracts Act, Article 26(1)5(g)(opens in a new tab), and local governments under Enforcement Decree of the Local Government Contracts Act, Article 25(1)8(c)(opens in a new tab) during the designation period. These provisions set no upper limit on the estimated price.
Purchasing officers
are exempt from liability
Officers who purchase innovative products are not liable for losses from the purchase unless intent or gross negligence is proven(Public Procurement Business Act, Article 27(4)(opens in a new tab)).
Purchases count toward
organizational evaluations
Innovative product purchases are reflected in organizational evaluations, even when purchased outside the Innovation Marketplace or KONEPS(Innovation Marketplace purchase benefits(opens in a new tab)).
※ The actual contract method and pilot purchase eligibility may vary depending on organization type, designation period, budget, relevant regulations, and selection procedures.
How to Purchase
Find the right purchasing method
for your organization,
together with our experts.
Not sure which method fits?
We will guide you to the right method and each step of the process.
- We want to adopt quickly
without a tender
Negotiated contract by the organization Your organization signs the contract directly without a tender. We prepare the proposal and quote to attach to your internal approval.
Contract by organization Organization budget
- Handling contract work
ourselves is difficult
PPS procurement request The Public Procurement Service handles the contract. We provide the product and specification details needed for a KONEPS request.
Contract by PPS Organization budget Procurement fee extra
- Our budget for this year
is not secured yet
PPS pilot purchase You can try it first with the PPS budget. It proceeds if you apply to the PPS demand survey and are selected, and we will guide you on the application schedule.
Contract by PPS PPS budget
FAQ
Public Sector EAP Adoption:
Frequently Asked Questions
Can innovative products be purchased through a negotiated contract?
A negotiated contract can be considered under the relevant laws during the designation period. The actual contract method may vary depending on the type of organization, budget, and internal regulations.
How do the three purchasing methods differ?
Purchasing methods differ by the organization's contract method and budget execution structure. 1. Negotiated contract by the organization: the organization signs the contract and purchases with its own budget. 2. PPS procurement request: the Public Procurement Service signs the contract and the organization purchases with its own budget (procurement fee charged separately). 3. PPS pilot purchase: the Public Procurement Service signs the contract and purchases with the PPS budget. Because it requires the PPS demand survey and demand matching, not every applicant is selected, and the application schedule follows Innovation Marketplace announcements.
Can I check product information and registration status on the Innovation Marketplace?
Yes. The Innovation Marketplace product page(opens in a new tab) shows the registration details (Item ID 26104254 · Detailed item: Artificial Intelligence (AI) Software 4323269801). Pricing depends on organization size and scope, so we provide it upon inquiry.
Does the AI diagnose employees' mental state?
AI analysis is not intended for medical diagnosis or definitive judgments about individuals. Its results serve as reference indicators for expert review.
Can organization administrators see what employees write or discuss in counseling?
Individual statements, emotion records, and counseling content are not provided to organization administrators. Organizations receive only de-identified, aggregated information at the organizational level.
Can we adopt it if we already use an EAP?
Yes. It can replace your existing counseling system or complement it by identifying risk signals before counseling is requested.
Request a Consultation
Which approach is right
for your organization?
NudgeEAP for Public Sector Inquiry
Leave your inquiry using the form below and we will get back to you shortly.
Contact us directly 02-6272-9022 · dain@nudgeeap.io
Private companies, please inquire on the NudgeEAP service page NudgeEAP Services
Inquire about NudgeEAP for Public Sector