Guidelines for Writing Notices for Sexual Harassment Prevention Education Reporting and Counseling Centers

Sexual Harassment Prevention Training · HR Practices

Sexual harassment prevention education
Guidelines for Writing Notices for Reporting and Consultation Desks

It is not sufficient to mention reporting channels merely once during preventive education. You must provide guidance that clearly distinguishes the responsible channels, processing flows, protection principles, and the roles of counseling support so that members can refer to them in real-life situations.

A good notice is not only “where to say”
It even shows “what happens after registration.”

📌 Legal standards to check first

The current Equal Employment Opportunity Act stipulates that employers must conduct workplace sexual harassment prevention training annually and always post or make available the training materials in a place where employees can freely access them. Anyone may report an incident to the employer, and upon receiving a report or becoming aware of the facts, the employer must conduct an investigation to verify the facts without delay.

Confidential information obtained during the investigation process must not be disclosed against the will of the victimized workers, etc., and adverse treatment of the whistleblower and the victimized workers, etc. is prohibited. Therefore, it is important to include not only the submission method but also the scope of confidentiality, the prohibition of adverse treatment, and the basic flow of the investigation and protective measures in the notice.

🧭 8 items to include in the notice

item Information to be provided Points to note when writing
Target users Workers, whistleblowers, people claiming to have suffered damages, etc. Don't use it narrowly as if it's only possible for regular employees.
reception channel Department in charge, dedicated email/phone/online form, operating hours Do not rely solely on the person in charge's personal contact information
Application scope Distinguishing between reporting, grievance counseling, and procedural inquiries Clearly indicate whether the consultation is automatically reported as an official report.
Procedure after submission Receipt confirmation, safety verification, investigation, measures, and results notification Do not promise or assume results in advance
protective measures Review necessary protective measures such as change of workplace and paid leave Avoiding measures against the will of affected workers, etc.
Confidentiality Information sharing only to the extent necessary for business purposes Promises that differ from reality, such as 'guaranteed complete anonymity'
Prohibition of adverse treatment Prohibition of disadvantage resulting from reporting, making statements, or claiming damages Information including evaluation, placement, and training opportunities
External support EAP, Ministry of Employment and Labor Customer Service Center, etc. External consultation does not substitute for the company's obligation to investigate and take action.

✍️ Examples of notices you can use right away

Information on Workplace Sexual Harassment Reporting and Counseling Centers

If you need to report, seek grievance counseling, or receive guidance on procedures regarding workplace sexual harassment, you can use the channels below.
· Department in charge: [Department name]
· Email/Phone: [Dedicated Channel]
· Operating Hours: [Operating Hours]

The information received will be shared with the relevant personnel to the extent necessary for fact-checking and protective measures. Confidential information learned during the investigation will be protected in accordance with relevant laws and internal procedures, and no adverse treatment will be applied for reasons such as filing a report or claiming to be a victim. If you require immediate safety or desire psychological support, please inform the person in charge.

※ Please modify the parts in brackets to align with the company's actual organizational structure and operational standards, and we recommend a labor and legal review before posting.

🔄 Please distinguish between the application channel and the consultation channel.

Company Reporting and Grievance Handling Channel
It is responsible for fact-checking, investigation, protective measures, and organizational follow-up.
EAP · External Psychological Counseling Channels
We support emotional stability and recovery. We are not a channel to determine whether sexual harassment has occurred or to conduct a company investigation.

✅ Pre-issuance Checklist

Is it an official channel that is maintained even if the person in charge changes?
☐ Did you explain the difference between reporting, consultation, and procedural inquiries?
☐ Is the basic flow of investigation and protective measures visible after intake?
☐ Was confidentiality and the prohibition of adverse treatment provided?
☐ Have you distinguished the roles of EAP counseling and the company reporting procedure?
☐ Does it match internal regulations, employment rules, and the actual contact information for the person in charge?

Recommended articles to read together

Sexual Harassment Prevention Training Operation Checklist → Comprehensive Guide to Target Audience, Time, and Materials for Workplace Sexual Harassment Prevention Training →
NEXT STEP
From reporting to the employee's psychological recovery
If a support system is needed

Review independent counseling channels and crisis support operations through Nudge EAP.

Inquire about corporate consultation →

📚 Source

This content is intended to provide general practical information. Specific case handling and the application of internal regulations may vary depending on the facts, so a review by a labor and legal expert may be necessary. As of September 1, 2026.
Comments4
  • Unknown User3
    외부 상담창구와 내부 신고창구를 함께 운영하는 경우에는 직원에게 두 채널의 차이를 어떤 문구로 안내하는 것이 좋을까요? 상담 신청이 자동으로 공식 신고로 전환되는 것으로 오해하지 않도록 구분이 필요해 보입니다.
    Profile Image
    넛지EAP(관리자)
    Author
    안녕하세요, 넛지EAP입니다. ☺️
    다음과 같이 구분해 안내할 수 있습니다. “회사 신고·고충처리 채널은 사실확인, 조사, 보호조치와 조직 차원의 후속조치를 요청하는 공식 창구입니다. 외부 상담·EAP 채널은 심리적 안정과 회복을 지원하는 별도의 상담 창구이며, 상담 신청만으로 회사의 공식 신고가 접수되지는 않습니다. 공식 조사나 회사의 조치를 원하는 경우에는 안내된 내부 신고채널로 별도 접수해 주세요.” 다만 즉각적인 안전 위험이나 법령·계약상 예외가 적용되는 경우의 처리 기준도 상담 시작 전에 함께 안내하는 것이 좋습니다.
  • Unknown User2
    담당자 개인 연락처 하나가 아니라 담당자가 바뀌어도 유지되는 공식 채널을 두어야 한다는 점이 공감됩니다. 비밀유지 범위와 불리한 처우 금지도 교육자료에 함께 넣어야 할 것 같습니다.
  • Unknown User1
    신고창구를 안내하면서 접수 후 조사와 보호조치가 어떻게 진행되는지까지 설명해야 한다는 부분이 실무적으로 중요해 보입니다. 연락처만 적어두면 직원 입장에서는 신고 이후 상황을 알 수 없어 이용하기 어려울 것 같아요.