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Contents to be included when notifying workplace harassment investigation results
2026.08.13 09:42
Workplace Harassment ยท Investigation Result Notification Guide
Contents to be included when notifying workplace harassment investigation results
When notifying the results of a workplace harassment investigation, the content to be included is not merely the investigation report delivered as is. HR and investigation personnel must provide the complainant, the victimized employee, and the accused with the investigation results, key findings, directions for follow-up actions, confidentiality standards, and additional procedures, respectively, to the extent necessary.
short answer
The notification of workplace harassment investigation results includes Conclusion of investigation, subject of investigation, judgment result, summary of judgment, direction of follow-up actions, protective measures or measures against the actor, confidentiality notice, additional inquiry channels It is recommended to include...
However, the entire investigation report, the original text of witness statements, detailed statements by the informant or witness, unnecessary personal information, health information, privacy information, and reputation information unrelated to the investigation must not be shared verbatim.
Notification of investigation results is a procedure that must consider the parties' right to know and procedural fairness, while simultaneously preventing secondary harm and the leakage of confidential information. Therefore, it is important to determine in advance โwho to inform, what to disclose, and to what extent.โ
The key point is Classification of Notification Recipients โ Organization of Content to Include โ Identification of Information to Exclude โ Guidance on Follow-up Actions โ Confidentiality Notice โ Record Keeping โ Post-Management It is to create a flow.
๐ When will it be applied?
Standards for notifying the results of workplace harassment investigations are required in the following situations.
The notification of investigation results is not merely a procedure to inform that the investigation has been concluded. It is a process designed to ensure that the parties involved understand the results, that necessary follow-up measures are implemented, and that unnecessary rumors or secondary damages are prevented.
๐งญ What HR & Investigation Managers Should Do
STEP 01
First, identify the recipients of the notification.
The investigation results are not materials conveyed equally to everyone. The scope of information required to be known by the complainant, affected employees, the accused, witnesses, department heads, and management may vary.
You must separate โinformation that needs to be knownโ from โinformation that does not need to be knownโ for each notification recipient. Particular care must be taken to ensure that witness statements and personal information are not widely shared.
STEP 02
Determine the items to be included in the investigation results notification.
Rather than including every detail of the case in the notification of investigation results, it is advisable to structure and include the key information that the parties need to understand.
The โSummary of Judgmentโ must be drafted with particular care. Rather than attaching the full text of specific statements, it is better to summarize the facts confirmed by the investigator and the reasons for the judgment.
STEP 03
The notification content is configured differently depending on the result.
Investigation results can be broadly categorized into acceptance, partial acceptance, non-acceptance, judgment pending, or requiring further verification. The information to be provided varies depending on the type of result.
The fact that harassment was not recognized does not mean that no action is necessary. Even if the investigation does not determine that harassment occurred, internal organizational conflicts, work instruction methods, communication issues, or the need for relationship restoration may be identified. In such cases, guidance on measures to prevent recurrence or improve the work environment can be provided.
STEP 04
Guidance for affected workers, etc., focuses on protective measures and follow-up care.
For affected workers and others, not only the investigation results but also what protective measures and follow-up care will be provided in the future are important.
When notifying affected workers, it is better to clearly state โwhat measures will be reviewed and implemented, when, and in what manner,โ rather than simply stating โwhat will be done.โ
STEP 05
The reported party is informed of the judgment results and action criteria.
The results of the investigation may also need to be provided to the accused. In such cases, the right to defense and procedural fairness must be considered, while ensuring that the personal information and original statements of the complainant, victimized workers, and witnesses are not unnecessarily exposed.
The method of informing the accused of โwho said whatโ can increase the risk of secondary harm or retaliation. While the necessary opportunity to explain oneself must be guaranteed, the identity of the witness and the original text of the statement must be protected.
STEP 06
Check the information that should not be included in the notification.
It is not necessary to include all information related to the investigation in the investigation result notification. On the contrary, providing excessive information may lead to the leakage of confidential information, infringement of personal information, and secondary damage.
The notification is a document intended for โexplanation,โ not for granting access to all investigation materials. It is advisable to establish separate criteria if access to materials or procedures for clarification are required.
STEP 07
Distinguish between oral and written notifications.
Sending investigation results solely in writing may lead to misunderstandings, while providing guidance only verbally may result in insufficient documentation. Depending on the case, utilizing both verbal explanations and written notifications may also be considered.
For important matters, it is advisable to separately record the date and time of notification, the recipient, the method of notification, and the gist of the notification.
STEP 08
We will verify whether there is any secondary damage or disadvantage after notification.
After the investigation results are notified, conflicts between the parties may escalate again, witnesses may be pressured, or affected workers may face unfavorable treatment. Therefore, standards for follow-up management after notification must also be established.
It is advisable to view the notification of results not as the end of the investigation process, but as the beginning of follow-up measures and prevention of recurrence.
๐ Management Sheet Example
The table below provides examples of internal management guidelines that can be used when notifying the results of a workplace harassment investigation. The actual items should be adjusted to align with the company's employment rules, grievance handling procedures, HR and labor standards, and personal information protection standards.
โ Checklist
The checklist below is for internal verification purposes to check the information to be included and excluded when notifying the results of a workplace harassment investigation.
especially Classification of notification recipients, summary of judgment results, guidance on follow-up measures, confidentiality notice, minimization of personal information These are basic verification items. If even one of these items is not resolved, it is recommended to address it first rather than considering the result notification complete.
Among all items If 3 or more are insufficient It is recommended to review investigation procedures, protection of parties, record management, and follow-up standards, rather than simply modifying the wording of the notification.
โ ๏ธ Common mistakes
POINT 01
Delivering the investigation report as a notification letter as is
Since investigation reports may include witness statements, personal information, and internal review details, it is advisable to distinguish between notification documents and internal investigation reports.
POINT 02
Sending a notification with the same content to the complainant and the respondent
Since the information to be known and the information to be protected differ for each party, the scope of notification must be distinguished.
POINT 03
Writing only โharassment acknowledgedโ or โnon-acknowledgedโ and omitting the gist of the judgment
Without a clear basis for the judgment, it is difficult for the parties to understand the result, and distrust in the procedure may increase.
POINT 04
Sharing the witness's name and the original statement exactly as is
This can be risky in terms of witness protection and confidentiality.
POINT 05
Failure to manage follow-up actions after notifying results
Even if investigation results are reported, it is difficult to regard it as a substantive resolution unless protective measures, action against the perpetrator, work coordination, prevention of recurrence, and follow-up verification follow.
POINT 06
Using EAP counseling guidance as a substitute for notification of investigation results
EAP can serve as a supplementary channel for psychological support, but it does not replace the notification of official investigation results or necessary protective and perpetrator measures.
๐ฌ When EAP support is needed
Notifying the results of a workplace harassment investigation is not an area that an EAP can substitute. The evaluation of investigation results, determination of the scope of notification, protective measures, action against the perpetrator, prevention of recurrence, and follow-up management must be conducted in accordance with the company's official procedures and legal standards.
However, the complainant, affected worker, accused, witness, and team members may experience psychological distress before and after the notification of investigation results. In such cases, the EAP may be recommended as a supplementary channel.
If you experience significant anxiety, stress, or relationship burdens before or after receiving notification of workplace harassment investigation results, you may utilize the EAP counseling channel. EAP does not replace judgment on investigation results, protective measures, disciplinary or personnel actions, or legal or labor decisions; it is a supplementary channel designed to support the psychological burden of employees.
In cases of suggestions of suicide or self-harm, immediate safety risks, or risks of violence, do not respond solely with general EAP guidance; you must first check emergency routes such as 119, 112, or the suicide prevention hotline 109.
๐ Related Posts
โ Frequently Asked Questions
Q1. Is it mandatory to notify the results of a workplace harassment investigation in writing?
It is difficult to conclude that the same written format is prescribed by law for all matters. However, since the investigation results and follow-up actions may be subject to change, it is advisable to record the date, recipient, method, and gist of the notification. Depending on the case, oral explanations and written notifications may be used in parallel.
Q2. Do I have to show the entire investigation report to the complainant?
Caution should be exercised when providing the entire investigation report in its entirety. The report may contain witness statements, personal information, and internal review details. It may be appropriate to inform the whistleblower of the investigation results, key findings, and directions for follow-up actions to the extent necessary.
Q3. Is it permissible to disclose the witness statement to the accused?
While the core details of the facts may be provided to guarantee the right to clarification, sharing the identities of witnesses and the original text of their statements verbatim may increase the risk of secondary harm or retaliation. It is recommended to summarize and anonymize the information to the extent necessary.
Q4. Is notification of the result required even if harassment is not recognized?
It is advisable to inform the parties involved of the conclusion of the investigation and the results of the judgment. Even in cases of non-recognition, providing an explanation of the gist of the judgment, additional procedures, and whether relationship restoration or work environment improvement is necessary can help reduce unnecessary misunderstandings.
Q5. To what extent should the investigation results be shared with the department head?
It is advisable to share only the information necessary for work coordination and prevention of recurrence with the department head. Care must be taken not to unnecessarily share the entire report, witness statements, personal life, or counseling details.
Q6. What should be done if a party objects after being notified of the result?
In accordance with internal company procedures, we may inform you of the possibility of submitting additional opinions, supplementing materials, or requesting a review. However, specific procedures and response methods may vary depending on the employment rules, grievance handling procedures, and labor and legal reviews.
๐ฏ Three things to check first
The notification of workplace harassment investigation results is not a document announcing the conclusion of the investigation, but a procedure designed to ensure the understanding of the parties involved, facilitate follow-up measures, and prevent secondary harm. HR and investigation personnel must distinguish between what information to include and exclude for each notification subject, and continue protective measures and follow-up management after the results are notified.
Next step
Notification of investigation results is
This is the start of follow-up measures.
This is the start of follow-up measures.
If you wish to standardize workplace harassment investigation result notifications, investigation reports, protective measures guidelines, and EAP counseling referral criteria at the organizational level, please review the operational methods that suit your organization.
Go to Nudge EAP Implementation Consultation โ๐ Source and Information
โข National Law Information Center, Article 76-2 of the Labor Standards Act: Prohibition of Workplace Harassment
โข National Law Information Center, Measures in Case of Workplace Harassment under Article 76-3 of the Labor Standards Act
โข National Law Information Center, Interpretation regarding the prohibition of disclosure of secrets under Article 76-3, Paragraph 7 of the Labor Standards Act
โข Ministry of Employment and Labor, Workplace Harassment Judgment and Prevention/Response Manual
โข National Law Information Center, Articles 15, 16, 17, and 18 of the Personal Information Protection Act
โข National Law Information Center, Article 21 of the Personal Information Protection Act, Destruction of Personal Information
โข Korea Labor Welfare Network, Introduction to the Employee Assistance Program (EAP)
โข National Law Information Center, Measures in Case of Workplace Harassment under Article 76-3 of the Labor Standards Act
โข National Law Information Center, Interpretation regarding the prohibition of disclosure of secrets under Article 76-3, Paragraph 7 of the Labor Standards Act
โข Ministry of Employment and Labor, Workplace Harassment Judgment and Prevention/Response Manual
โข National Law Information Center, Articles 15, 16, 17, and 18 of the Personal Information Protection Act
โข National Law Information Center, Article 21 of the Personal Information Protection Act, Destruction of Personal Information
โข Korea Labor Welfare Network, Introduction to the Employee Assistance Program (EAP)
This content is intended for general informational purposes. Specific matters regarding laws, labor issues, workplace harassment investigations, notification of results, personal information protection, disciplinary and personnel actions, mental health, and psychological counseling may vary depending on the workplace situation, the latest laws, and official guidelines; therefore, review by relevant experts or agencies may be required. In cases involving indications of suicide or self-harm, immediate safety risks, or risks of violence, do not respond solely with general EAP guidance; instead, prioritize checking emergency channels such as 119, 112, or the Suicide Prevention Hotline 109.
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