Comprehensive Guide to Target Audience, Materials, and Online Options for Disability Awareness Education

장애인 인식개선 교육 대상 자료 온라인 HR 실무 가이드
Mandatory Statutory Training · HR Practical Guide
Disability awareness education
Check eligibility, materials, and online standards all at once.
In principle, workplace disability awareness training is intended for all employers and employees. Mandatory legal training that must be conducted at least once a year for one hour You must manage the target audience, essential content, online operation standards, and the storage of supporting documents together.
The most important point in this article
Regardless of whether there are disabled workers
You must manage the subject, time, required details, and supporting documents together.
Online or in-house training is possible, but depending on the size of the workplace and the training method
The criteria for verification may change.

📌 Key Summary of Disability Awareness Education

item Items to check by the person in charge
Education name Workplace disability awareness training
Educational nature Mandatory legal education
Main targets In principle, all employers and workers
※ Please check separately for eligible exceptions based on current education regulations.
Training time Once a year, for at least one hour
Educational methods It can be operated through group training, remote training, or experiential training, and can be conducted via in-house training, inviting professional instructors, or entrusting to designated training institutions.
Educational materials Korea Employment Agency for the Disabled education portal materials, standard lecture notes, videos, internal training materials, etc.
Essential content Understanding of the definition of disability and types of disability, human rights of persons with disabilities in the workplace, prohibition of discrimination against persons with disabilities and provision of reasonable accommodations, laws and systems related to the promotion of employment and vocational rehabilitation of persons with disabilities, and other matters necessary for improving awareness
Supporting documents Retain educational materials, attendance lists, certificates of completion, training logs, etc. for 3 years
fine A fine of up to 3 million won is possible for failure to conduct training or violation of the obligation to retain materials.
Workplace disability awareness training is designed to reduce workplace prejudice against people with disabilities and create working conditions that allow employees with disabilities to work stably. The Korea Employment Agency for the Disabled advises that all employers and employees must conduct this training for at least one hour once a year.

🔎 What is Disability Awareness Education?

Workplace disability awareness training is a legally mandated course conducted to reduce prejudice against disabilities and create a work environment where people with and without disabilities can work together. For convenience, this text uses the abbreviation "disability awareness training," but the official legal title is "Workplace Disability Awareness Training."
This training does not stop at simply explaining types of disabilities. It covers the standards that managers and members must jointly verify to prevent discrimination based on disability in the actual workplace, understand the meaning of providing reasonable accommodations, and ensure that employees with disabilities are not excluded from the organization.
The Enforcement Decree of the Act on Promotion of Employment and Vocational Rehabilitation of Persons with Disabilities stipulates that the content to be included in education includes understanding of disabilities and respect for differences, human rights of persons with disabilities in the workplace, the prohibition of discrimination against persons with disabilities and the provision of reasonable accommodations, and laws and systems related to the promotion of employment and vocational rehabilitation of persons with disabilities.

👥 Who needs to check this?

While disability awareness training is conducted for all employees, it is recommended that HR, business support, managers, and training personnel jointly review its practical implementation.
Target Things to check
business owner Obligation to conduct training, retention of educational materials, selection of educational institutions or methods
HR Manager List of trainees, training schedule, completion status, management of absentees
Management Support Manager Online education operation, external agency contracts, training fees, storage of supporting documents
Manager/Team Leader Encouraging team member participation, managing an organizational culture of working with employees with disabilities
Training Manager Verification of inclusion of mandatory training content and appropriateness of in-house training materials
all workers Understanding disabilities, non-discrimination, provision of reasonable accommodations, understanding standards for working together
In principle, the training targets all employers and employees, including fixed-term and part-time workers. However, in accordance with the current "Regulations on Training for Improving Awareness of Disabilities in the Workplace," employees whose scheduled monthly working hours are less than 60 hours, employees employed for less than 16 days per month, those on leave of absence, and non-executive directors may be excluded from the training. Even if their scheduled monthly working hours are less than 60 hours, employees with severe disabilities are not included in the exclusion criteria, so this must be verified separately.
If there are employees who were unable to participate in training due to business trips, vacations, or work duties, additional training is conducted in the relevant year, and the completion results are managed.

🧭 Procedures for the person in charge to check

STEP 01

Finalize the training participants

First, we need to define the target audience for our organization's training. Disability awareness training is not limited to specific job functions or departments, but is intended for all employers and employees.
division Verification criteria
Business owner/representative Included in the target audience for education
regular workers Target audience
Contract workers and fixed-term workers Target audience
Part-time workers In principle, training is required, and verification must be made that the scheduled monthly working hours are less than 60 hours. However, workers with severe disabilities cannot be excluded.
employees on leave After verifying eligibility for exclusion under current education regulations, record the basis for the decision on the list of eligible individuals.
New hires Arrange a time for additional training to ensure no one is left out of the training target for the current year.
Absentees from business trips and vacations Classified as absentees, additional training conducted for the relevant year.
Part-time executive Check if exclusion is possible under educational regulations
dispatched workers Check together whether the user employer conducted the training and the scope of verification of completion by the dispatching employer.
When excluding individuals from training, it is advisable not to make the decision based solely on employment type, but to record the grounds for application—such as monthly scheduled working hours, number of working days, and leave of absence status—along with the list of eligible individuals.
STEP 02

Check the training time and cycle.

Workplace disability awareness training must be conducted at least once a year for at least one hour, from January 1 to December 31. The Korea Employment Agency for Persons with Disabilities' education portal also specifies that the training targets, frequency, and duration must be at least one hour per year for all employers and employees.
item standard
Training cycle At least once a year
Training time more than 1 hour
Operating period Based on January 1 to December 31 of each year
Additional education Implemented when there are no-shows due to business trips, vacations, or work.
Supporting documents Records related to training implementation retained for 3 years
Even if the training hours have been met, difficulties may arise during the verification process later if essential training content is missing or supporting documents are not available. Therefore, training hours, content, attendees, and completion status must be managed together.
STEP 03

Includes mandatory training content.

Disability awareness education must include content required by law.
Essential content Examples of practical application
Understanding the Definition of Disability and Types of Disabilities The concept of disability, types of disabilities, and the need for various support in the workplace
Human rights of people with disabilities in the workplace Respect as a colleague, prevention of exclusion, ridicule, and stigmatization
Prohibition of discrimination against persons with disabilities and provision of reasonable accommodations Prevention of discrimination and necessary adjustments in recruitment, placement, evaluation, and training processes
Laws and Systems Related to the Promotion of Employment and Vocational Rehabilitation for Persons with Disabilities Employment System for People with Disabilities, Role of Employers, and Support Systems
Other matters necessary for improving awareness of persons with disabilities in the workplace Improving collaborative communication, manager roles, and organizational culture
Since Article 5-2 of the Enforcement Decree stipulates that the above contents must be included in training, you must review the materials to ensure that these items are not omitted, even when conducting in-house training.
STEP 04

Prepare educational materials.

Disability awareness training can be conducted using resources from the Korea Employment Agency for the Disabled's education portal, standard lesson plans, videos, and internal training materials. The Ministry of Employment and Labor's resource center advises that information on designated institutions, expert instructors, and training materials can be found on the Korea Employment Agency for the Disabled's workplace disability awareness training portal.
Data types How to use
Korea Employment Agency for the Disabled Education Portal Data Verification of Legal Essentials and Organization of In-house Training Materials
Standard Lecture Plan Refer to this when preparing internal lecture materials or training plans.
Video educational materials Used as common educational material in online and group training
Training Log Form Training date, target audience, content, facilitator records
List of Attendees Check completion status for each participant
Online Certificate Proof of completion of remote education
Self-FAQ Summary of Practical Questions for Working with Workers with Disabilities
While the Corporation's standard lecture outlines can be used to structure internal training materials, it is recommended to explain our organization's job functions, work environment, communication methods, and standards for providing necessary accommodations alongside them, rather than simply reading them verbatim.
STEP 05

Check the standards for online and in-house training.

Disability awareness training can be conducted through group training, remote education, or experiential education. The Enforcement Decree also stipulates that group training, such as staff training, briefings, and meetings, as well as remote education using information and communication networks like the Internet and experiential education methods, are permissible.

The applicable standards differ for in-house training and outsourced training. While employers or internal staff may conduct in-house training using the Agency's training materials, employers with 300 or more regular employees must conduct in-house training if they have completed the Agency's in-house instructor training course.

If you entrust the training to an external agency, you must verify whether it is a workplace disability awareness training institution designated by the Minister of Employment and Labor. Recognition of the training is not guaranteed merely because the agency is a general training provider that advertises offering statutory training.
Educational methods Things to check during operation
Online education Check course hours, completion status, course content, and certificate of completion
Group training Attendees' list, training log, training materials, photos, or record keeping
Video Education Storage of access logs, participant lists, and educational materials
In-house training Verify the use of the Corporation's educational materials and their essential contents. For workplaces with 300 or more regular employees, verify whether the in-house instructor training course has been completed.
External commissioned training Verify whether it is a training institution designated by the Ministry of Employment and Labor, the actual training content, and the certificate of completion and training implementation materials.
Posting and distribution of materials Proceed after verifying if the workplace is applicable.
Simple training for fewer than 50 people Employers with fewer than 50 regular employees may conduct training through simplified methods, such as distributing and posting educational materials provided by the Minister of Employment and Labor or sending them via email. It is recommended to utilize official materials rather than merely posting arbitrary notices, and to record the target audience, date, and method of distribution.
STEP 06

We keep supporting documents.

If training has been conducted, related materials must be retained for three years. The Korea Employment Agency for Persons with Disabilities Education Portal advises that employers and heads of entrusted training institutions must retain materials related to the implementation of training for three years and provide the materials if requested by the employer or trainee.
Supporting documents Management purpose
Education plan Confirm annual training schedule and target audience
Educational materials Check if mandatory training content is included
List of Attendees Check completion status for each participant
Online Certificate Proof of completion of remote education
Training Log Training date, time, location, content, facilitator records
Training photos or online access records if necessary Materials to supplement and verify the training implementation process
Supplementary education records Checking training status of absentees and new hires
Consignment Training Contract Proof of use of external educational institutions
Even if the training itself was conducted, it is difficult to prove its fulfillment without sufficient documentation. In particular, it is recommended to keep certificates of completion and attendance records for online training, and attendance lists and training logs for in-house training.

✅ Practical Checklist for Disability Awareness Training

Rather than just scheduling the training, please check the target audience, essential content, operation methods, instructor qualifications, and 3-year retention standards together.
Check items check
The schedule for this year's disability awareness training has been finalized. □
Employers and workers were included in the training targets. □
Standards were established for supplementary training for new hires, returning employees, and absentees. □
We checked the standards for training at least once a year for one hour. □
The educational materials included understanding disabilities, respect for differences, human rights, non-discrimination, and reasonable accommodations. □
I checked the materials on the Korea Employment Agency for the Disabled's education portal or standard lecture plans. □
We enabled users to check completion status and training hours when using online education. □
We checked to ensure that essential training content was not omitted during the in-house training. □
When using an external educational institution, I checked whether it was a designated educational institution. □
Educational materials, attendance lists, certificates of completion, and training logs were kept for three years. □
After the training, organizational culture and communication standards for working with employees with disabilities were provided. □
When workplaces with 300 or more regular employees conduct in-house training, the qualifications of in-house instructors were verified. □
When a workplace with fewer than 50 regular employees conducted simplified training, it used materials provided by the Ministry of Employment and Labor and the Agency and kept records of distribution. □

📊 How to use the check results

Checked items Confirmation direction
11~13 A basic educational operational system has been established. We regularly re-check whether changes in the target population and revisions to the Corporation's data are being reflected.
6~10 pieces Although the training is in progress, there may be gaps in participant exclusion criteria, instructor qualifications, online completion verification, or the management of supporting documents. We will determine the person in charge and the deadline for supplementation regarding the incomplete items.
0~5 Rather than finalizing the training schedule, it is necessary to prioritize organizing the list of participants, essential training content, procedures, and 3-year retention standards.
It cannot be concluded that all statutory training obligations have been fulfilled based solely on the number of checks. The actual training targets, duration, required content, procedures, and training materials must be verified together.
RELATED RESOURCE

📎 Related Practical Materials

When selecting materials for in-house or external commissioned training, you must verify the legally mandated content, target audience, training method, and the scope of supporting documentation provision together.
Check the selection criteria for disability awareness education materials →
You can check the points to verify when reviewing standard lecture plans and video materials, items to add tailored to your company's situation, and standards for managing documentation after training.

⚠️ Commonly missed points

Cases where completing mandatory education itself is the goal

The purpose of this training is not to obtain a certificate, but to reduce prejudice against disabilities and create a work environment where everyone can work together.

Cases where only online completion is checked

Even if the training method is online, essential training content must be included, and it must be possible to verify completion status and training hours.

Cases where educational materials are missed for 3 years

It is recommended to manage attendee lists, certificates, training logs, and training materials in folders for each training session.

Cases where people think that all external organizations are recognized

If you conduct outsourced training, you must verify on the education portal whether the institution is a workplace disability awareness training center designated by the Ministry of Employment and Labor. However, in-house training is permitted separately.

Cases where people think that education is unnecessary if there are no disabled workers

Workplace disability awareness training is mandatory for all employers and employees, regardless of whether they have employees with disabilities.

💬 Situations where EAP is needed

While disability awareness training is fundamental for preventing prejudice and discrimination, in actual practice, issues such as relationship conflicts, work adjustments, management responses, and organizational culture improvements may be necessary even after the training. In particular, psychological burdens or conflicts may arise during the process of disabled employees adapting to their work, communicating with colleagues, and discussing the provision of reasonable accommodations.
In the following situations, you may consider EAP or external counseling and organizational support systems together.
situation Directions for EAP Utilization
Recurring communication conflicts between disabled workers and colleagues Support for internal communication, manager coaching
Exclusion, jokes, and uncomfortable remarks based on disability occur Organizational culture diagnosis, advanced preventive education
Managers find it difficult to establish standards for work coordination or accommodation provision. Provides administrator consultation and response guides
Workers with disabilities complain of psychological burden during the work adaptation process Individual counseling, adaptation support
Discrimination and conflict issues recur even after education Team-based recovery program, relapse prevention training
The organizational atmosphere deteriorated following the raising of sensitive grievances. External consultation channels, organizational communication support
Disability awareness training should not end with the "completion of the course," but must be connected to reducing discrimination and establishing ways of working together within the actual work environment. EAP can be utilized as a complementary system to support grievances, relationship conflicts, management responses, and organizational culture improvement that arise after training.
However, EAP counseling does not replace legal determinations regarding disability discrimination, the employer's obligation to provide reasonable accommodations, grievance handling, or personnel actions. Legal and personnel procedures should be managed separately, and it is appropriate to refer to EAP services only when support is needed to alleviate the psychological burden on the individual and their colleagues or to restore relationships.

❓ Frequently Asked Questions

Q1. Do all companies have to conduct disability awareness training?

In principle, all employers and employees are subject to training, and even workplaces without employees with disabilities must conduct training for at least one hour once a year. Fixed-term and part-time workers are also included in principle.

However, in accordance with current education regulations, employees working less than 60 hours per month, employees employed for less than 16 days per month, those on leave of absence, and non-executive directors may be excluded. Severely disabled employees working less than 60 hours per month cannot be excluded, so they must be verified separately when compiling the list of eligible individuals.

Q2. Is it recognized as online education?

It is possible. The Enforcement Decree of the Act on Promotion of Employment and Vocational Rehabilitation of Persons with Disabilities stipulates that education may be conducted through methods such as group training, remote education using information and communication networks like the Internet, and experiential education. However, it must be possible to verify the content, duration, and completion status of the training.

Q3. May I post the educational materials or send them via email?

Employers with fewer than 50 regular employees may conduct training by distributing, posting, or sending educational materials provided by the Minister of Employment and Labor via email. It is recommended to utilize educational materials provided by official agencies, such as the Corporation, rather than posting arbitrary materials, and to record the educational materials, distribution date, target audience, and distribution method, and to keep the records for three years.

Q4. Is there a fine for not providing training?

Failure to fulfill the obligation to conduct training or violation of the obligation to retain training-related materials for three years may result in the imposition of a fine of up to 3 million won. 'Up to 3 million won' is the maximum amount stipulated by law, and whether the fine is actually imposed and the amount may vary depending on the nature of the violation and applicable standards.

Q5. Is this the same as the disability awareness training under the Welfare Act for Persons with Disabilities?

It is difficult to regard them as exactly the same type of training. The Ministry of Employment and Labor advises that the mandatory content of workplace disability awareness training under the Employment of Persons with Disabilities Act and social awareness training under the Welfare of Persons with Disabilities Act differs, and that if only one type of training is conducted, the mandatory content of the other act must be additionally completed. However, if the training is conducted for at least one hour and includes all the content specified in both acts, it may be recognized as having completed training under both acts.

If the mandatory content of both training courses is not included, completing one course does not automatically grant recognition to the other; therefore, you must compare the actual lecture materials and training content in advance.
Next step
If you want to go beyond simply completing mandatory legal training for disability awareness and connect it with support for employees with disabilities, organizational culture improvement, grievance response, and psychological support, review the training, counseling, and organizational support system tailored to your organization through a Nudge EAP implementation consultation.
Go to Nudge EAP Implementation Consultation →

Source and Information

• Korea Employment Agency for the Disabled, Workplace Disability Awareness Training
• Korea Employment Agency for the Disabled, Workplace Disability Awareness Training Portal
• Korea Employment Agency for Persons with Disabilities, Workplace Disability Awareness Training E-learning System
• Korea Employment Agency for the Disabled, Application for Statutory Mandatory Course
• Ministry of Employment and Labor, guidance on materials related to workplace disability awareness training, etc.
• National Law Information Center, Act on Promotion of Employment and Vocational Rehabilitation of Persons with Disabilities
• National Law Information Center, Article 5-2 of the Enforcement Decree of the Act on Promotion of Employment and Vocational Rehabilitation of Persons with Disabilities
• National Law Information Center, Regulations on Workplace Disability Awareness Training
• National Law Information Center, Article 11 of the Act on Prohibition of Discrimination Against Persons with Disabilities and Remedy of Rights, etc., Duty to Provide Reasonable Accommodations
This content is intended for general informational purposes. Specific legal, labor, employment, and psychological counseling matters may vary depending on workplace conditions and the latest laws, so review by relevant experts may be necessary.
Comments6
  • Unknown User1
    장애인 인식개선 교육이 단순 수료가 아니라 함께 일할 수 있는 근무환경을 만드는 교육이라는 점이 인상적이었습니다. 조직문화 관점에서도 꼭 필요한 내용이네요.
  • 상시근로자 50인 미만 사업장이 교육자료 배포나 이메일 방식으로 진행할 때는 실제 전달 여부를 어떤 자료로 남겨두는 것이 가장 적절한지 궁금합니다.
    Profile Image
    Author
    안녕하세요, 넛지EAP입니다.
    
    상시근로자 50인 미만 사업장에서 교육자료 배포나 이메일 방식으로 교육을 진행한다면, 개인별 수료증보다 “누구에게, 언제, 어떤 자료를 전달했는지”가 확인되는 자료를 남겨두는 것이 중요합니다.
    
    가장 기본적으로는 교육 대상자 명단, 발송한 교육자료 원본, 이메일 발송 내역을 함께 보관하는 방식이 좋습니다. 이메일로 보냈다면 발송일, 수신자, 제목, 첨부파일 또는 링크가 확인되는 발송 화면이나 발송 로그를 남겨두면 됩니다. 단체메일을 보낸 경우에는 수신자 목록이 확인되는 자료도 같이 보관하는 것이 좋습니다.
    
    사내 게시판이나 메신저에 게시했다면 게시글 화면 캡처, 게시일, 게시 위치, 첨부된 교육자료, 조회 또는 공지 대상 범위를 확인할 수 있는 자료를 남겨두면 됩니다. 단순히 자료 파일만 보관하면 실제로 직원에게 전달되었는지 설명하기 어려울 수 있습니다.
    
    가능하다면 간단한 교육일지나 결과보고서도 함께 작성해두는 것이 좋습니다. 교육명, 교육 방식, 교육자료명, 배포일 또는 발송일, 대상 인원, 담당자, 보관 증빙자료를 정리해두면 나중에 점검할 때 확인이 훨씬 쉽습니다.
    
    정리하면, 이메일이나 자료 배포 방식에서는 교육자료 자체보다 전달 이력이 더 중요합니다. 교육 대상자 명단, 발송·게시 내역, 교육자료 원본, 간단한 교육일지 또는 결과보고서를 한 세트로 보관하는 방식이 가장 무난합니다.
    
  • 도움이 많이 되는 글이였습니다.
    교육 대상과 시간뿐 아니라 자체교육, 온라인교육, 간이교육의 기준과 증빙자료 보관 방법까지 정리되어 있어 회사 규모에 맞는 운영 방식을 확인하기 좋았습니다.
  • 단시간근로자나 휴직자처럼 교육 대상에서 제외할 수 있는 인원이 있는 경우, 대상자 명단에 제외 사유와 근거까지 함께 기록해두는 것이 좋을까요?
    Profile Image
    Author
    안녕하세요, 넛지EAP입니다.
    
    단시간근로자나 휴직자처럼 교육 대상에서 제외할 수 있는 인원이 있다면, 대상자 명단에서 아예 삭제하기보다는 제외 사유를 함께 남겨두는 것이 좋습니다.
    
    나중에 점검하거나 내부에서 이수율을 확인할 때 “왜 이 직원은 교육 대상자에 없었는지”를 설명할 수 있어야 하기 때문입니다. 단순히 명단에서 빠져 있으면 누락인지, 제외 대상인지 구분이 어려울 수 있습니다.
    
    관리표에는 성명, 사번, 부서, 고용 형태, 재직 상태, 교육 대상 여부, 제외 사유, 기준일, 확인 담당자 정도를 남기면 좋습니다. 예를 들어 “휴직 중”, “월 근로시간 기준 미충족”, “교육기간 중 퇴직”, “해당 제도 미가입”처럼 사유를 간단히 적고, 필요하면 비고에 확인 기준을 남기는 방식입니다.
    
    다만 제외 기준은 교육마다 다를 수 있으므로 한 가지 기준을 모든 법정교육에 똑같이 적용하지 않는 것이 중요합니다. 산업안전보건교육, 장애인 인식개선교육, 퇴직연금교육 등은 대상자 판단 기준이 다를 수 있기 때문에 교육별로 제외 사유를 따로 관리하는 것이 안전합니다.
    
    정리하면, 제외 대상자는 명단에서 지우기보다 “대상 제외”로 표시하고 제외 사유와 기준일을 함께 남겨두는 것이 좋습니다. 이렇게 해야 실제 누락자와 정당한 제외자를 구분할 수 있고, 연중 입사·복직·조직이동이 생겼을 때도 관리가 훨씬 명확해집니다.
    

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