May the team leader share the EAP guidelines again in the team messenger room?

Hello. I am in charge of employee benefits and EAP operations at a company with approximately 300 employees.
Due to the recent low usage rate of EAP, we have re-provided instructions via company-wide email and the internal bulletin board. Some team leaders have suggested sharing the guidelines in their team messenger rooms as well, but I am concerned that employees might feel burdened if the team leaders deliver them directly.
In particular, if you provide guidance only to teams where employees seem to be struggling, or add, โ€œPlease make sure to apply if you need it,โ€ it might be perceived as if you have specific employees in mind.
We are currently reviewing a system where the same notice is distributed to all teams, and team leaders do not check whether a consultation request has been made.
Do other companies also require team leaders to resend EAP guidelines? I would appreciate it if you could let me know if there are phrases team leaders can add or expressions they should avoid.

Comments4
  • Unknown User2
    ํŒ€์žฅ์ด โ€œํ•„์š”ํ•œ ๋ถ„์€ ๊ผญ ์‹ ์ฒญํ•˜์„ธ์š”โ€๋ผ๊ณ  ๋ง๋ถ™์ด๊ธฐ๋ณด๋‹ค ์ด์šฉ์€ ์ž์œจ์ด๋ฉฐ ํŒ€์—์„œ ์ด์šฉ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ•˜์ง€ ์•Š๋Š”๋‹ค๊ณ  ์•ˆ๋‚ดํ•˜๋Š” ๊ฒƒ์ด ์ข‹์„๊นŒ์š”?
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    ๋„›์ง€EAP(๊ด€๋ฆฌ์ž)
    Dain Co., Ltd.
    76 Answers1% Answer adoption rateSpecializes in Health Management, psychological counseling
    ๋„ค, ํŒ€์žฅ์ด ์žฌ์ „์†กํ•  ์ˆ˜ ์žˆ์ง€๋งŒ ๋ชจ๋“  ํŒ€์— ๋™์ผํ•œ ์•ˆ๋‚ด๋ฌธ์„ ์‚ฌ์šฉํ•˜๊ณ  ์ด์šฉ์€ ์ž์œจ์ด๋ฉฐ ํŒ€์—์„œ ์‹ ์ฒญ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ•˜์ง€ ์•Š๋Š”๋‹ค๋Š” ์ ์„ ํ•จ๊ป˜ ์•ˆ๋‚ดํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค. โ€œํ•„์š”ํ•œ ๋ถ„์€ ๊ผญ ์‹ ์ฒญํ•˜์„ธ์š”โ€์ฒ˜๋Ÿผ ํŠน์ • ๊ตฌ์„ฑ์›์„ ๋– ์˜ฌ๋ฆฌ๊ฒŒ ํ•˜๊ฑฐ๋‚˜ ์ด์šฉ์„ ๊ถŒ๊ณ ํ•˜๋Š” ํ‘œํ˜„์€ ํ”ผํ•˜๊ณ , โ€œ์ด์šฉ ์—ฌ๋ถ€์™€ ์ƒ๋‹ด ๋‚ด์šฉ์€ ํŒ€์—์„œ ํ™•์ธํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹คโ€๋ผ๊ณ  ์•ˆ๋‚ดํ•ด ์ฃผ์„ธ์š”.
  • Unknown User1
    ์ €ํฌ๋„ ํŒ€์žฅ์ด ์ „๋‹ฌํ•˜๋”๋ผ๋„ ์ „ ํŒ€์— ๋™์ผํ•œ ๋ฌธ๊ตฌ๋ฅผ ์‚ฌ์šฉํ•˜๊ณ  ์ƒ๋‹ด ์‹ ์ฒญ ์—ฌ๋ถ€๋Š” ํ™•์ธํ•˜์ง€ ์•Š๋Š”๋‹ค๋Š” ์›์น™์„ ํ•จ๊ป˜ ์•ˆ๋‚ดํ•˜๋Š” ๋ฐฉ์‹์ด ์ ์ ˆํ•ด ๋ณด์ž…๋‹ˆ๋‹ค.
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    ๋„›์ง€EAP(๊ด€๋ฆฌ์ž)
    Dain Co., Ltd.
    76 Answers1% Answer adoption rateSpecializes in Health Management, psychological counseling
    ์•ˆ๋…•ํ•˜์„ธ์š”, ๋„›์ง€EAP์ž…๋‹ˆ๋‹ค.
    ํŒ€์žฅ์ด EAP ์•ˆ๋‚ด๋ฌธ์„ ์žฌ์ „์†กํ•˜๋Š” ๊ฒƒ ์ž์ฒด๋ณด๋‹ค ์–ด๋–ค ๋Œ€์ƒ์—๊ฒŒ ์–ด๋–ค ํ‘œํ˜„์œผ๋กœ ์ „๋‹ฌํ•˜๊ณ , ์ƒ๋‹ด ์‹ ์ฒญ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ•˜๋Š”์ง€๊ฐ€ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ํŠน์ • ์ง์›์ด ํž˜๋“ค์–ด ๋ณด์ธ๋‹ค๋Š” ์ด์œ ๋กœ ์ผ๋ถ€ ํŒ€์—๋งŒ ๋ณด๋‚ด๊ฑฐ๋‚˜ โ€œํ•„์š”ํ•œ ๋ถ„์€ ๋ฐ˜๋“œ์‹œ ์‹ ์ฒญํ•˜์„ธ์š”โ€๋ผ๊ณ  ๋ง๋ถ™์ด๋ฉด ์ƒ๋‹ด ๋Œ€์ƒ์ž๋ฅผ ์ง€๋ชฉํ•˜๊ฑฐ๋‚˜ ์ด์šฉ์„ ์••๋ฐ•ํ•˜๋Š” ๋А๋‚Œ์„ ์ค„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
    ์‹ค๋ฌด์ ์œผ๋กœ๋Š” HR์ด ๋งŒ๋“  ๋™์ผํ•œ ์•ˆ๋‚ด๋ฌธ์„ ๋ชจ๋“  ํŒ€์— ๊ฐ™์€ ์‹œ์ ์— ๋ฐฐํฌํ•˜๊ณ , ํŒ€์žฅ์€ ์ƒ๋‹ด ์‹ ์ฒญ ์—ฌ๋ถ€ยท์ƒ๋‹ด ๋‚ด์šฉยท์ด์šฉ ๊ฒฐ๊ณผ๋ฅผ ํ™•์ธํ•˜์ง€ ์•Š๋Š”๋‹ค๋Š” ์›์น™์„ ํ•จ๊ป˜ ์•ˆ๋‚ดํ•˜๋Š” ๋ฐฉ์‹์„ ๊ถŒํ•ฉ๋‹ˆ๋‹ค.
    ํŒ€์žฅ์ด ๋ง๋ถ™์ผ ๋ฌธ๊ตฌ๋Š” โ€œํ•„์š”ํ•˜์‹  ๊ฒฝ์šฐ ๋ณธ์ธ์ด ์›ํ•˜๋Š” ๋ฐฉ์‹์œผ๋กœ ์ด์šฉํ•  ์ˆ˜ ์žˆ์œผ๋ฉฐ, ์ด์šฉ ์—ฌ๋ถ€์™€ ์ƒ๋‹ด ๋‚ด์šฉ์€ ํŒ€์—์„œ ํ™•์ธํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹คโ€ ์ •๋„๊ฐ€ ์ ์ ˆํ•ฉ๋‹ˆ๋‹ค.
    โ€œ์š”์ฆ˜ ํž˜๋“ค์–ด ๋ณด์ด๋Š” ๋ถ„์€ ๊ผญ ์‹ ์ฒญํ•ด ์ฃผ์„ธ์š”โ€, โ€œ์‹ ์ฒญํ•œ ์‚ฌ๋žŒ์€ ํŒ€์žฅ์—๊ฒŒ ์•Œ๋ ค ์ฃผ์„ธ์š”โ€, โ€œ์ด์šฉ ํ›„ ๊ฒฐ๊ณผ๋ฅผ ๊ณต์œ ํ•ด ์ฃผ์„ธ์š”โ€์™€ ๊ฐ™์€ ํ‘œํ˜„์€ ํ”ผํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค. EAP ์ด์šฉ์€ ์ž๋ฐœ์„ฑ์„ ๋ณด์žฅํ•˜๊ณ , ์œ„๊ธฐ ์ƒํ™ฉ์€ ์ผ๋ฐ˜ ์ด์šฉ์•ˆ๋‚ด์™€ ๋ถ„๋ฆฌํ•ด ํšŒ์‚ฌ์˜ ์œ„๊ธฐ๋Œ€์‘ ์ ˆ์ฐจ์— ๋”ฐ๋ผ ํ™•์ธํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.