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Notice

🌱 Must-Read for New Visitors | Here's How to Utilize the Nudge EAP Community!

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Notice

October 10 Mental Health Day | Nudge EAP Community October Mental Health Content Guide [1]

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Notice

New Board Launch | From Zero-Cost Health Challenges to 20 Years of EAP Operation Know-how

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EAP Implementation & Operations

Checklist for Receiving and Processing EAP Counselor Change Requests [3]

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HR & EAP Inquiries
psychological counselingOrganizational culture

What indicators should I look at if there are repeated no-shows or same-day cancellations for EAP consultations? [3]

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넛지EAP(관리자)
넛지EAP(관리자) Dain Co., Ltd.
Response Complete

Hello, this is Nudge EAP ☺️ It is recommended that you check both the time slots you mentioned in the comments and the waiting period from booking to consultation. Since it is difficult to identify

HR & EAP Inquiries
psychological counselingOrganizational culturegreeting

When do you exclude employees who are about to retire from EAP eligibility? [5]

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넛지EAP(관리자)
넛지EAP(관리자) Dain Co., Ltd.
Response Complete

Hello, this is Nudge EAP ☺️ Regarding this matter, rather than relying on a legally mandated termination date that must be applied uniformly to all EAPs, it is crucial to clearly define the contract

HR & EAP Inquiries
Health Managementpsychological counselingSafety Management

To what extent are you sharing consultation records for patients with musculoskeletal symptoms? [2]

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넛지EAP(관리자)
넛지EAP(관리자) Dain Co., Ltd.
Response Complete

Hello, this is Nudge EAP ☺️ As mentioned in the comments, we recommend managing original consultation records separately from the materials provided for actual work adjustments. Since health-related

HR & EAP Inquiries
Organizational cultureMandatory legal education

How can I supplement a certificate if I cannot have one reissued from an educational institution that has gone out of business? [6]

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넛지EAP(관리자)
넛지EAP(관리자) Dain Co., Ltd.
Response Complete

Hello, this is Nudge EAP ☺️ In this case, first of all, we do not equate the absence of a certificate with the fact that the training was not conducted. It is recommended that you gather as much of t

Workplace Harassment

What items should be provided to the affected party when the workplace harassment investigation interview schedule is delayed? [1]

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Personal Information Protection & Retirement Pension Training

Checklist for Confirmation of Personal Information Deletion and Return After EAP Operation Termination [2]

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Workplace Harassment

Which items should be redacted when submitting harassment investigation data to an external labor law firm? [4]

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Risk Assessment & Safety Management System

Recording Standards for Judgments and Decisions in Chemical Substitution Review Meetings [3]

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Risk Assessment & Safety Management System

Near-Miss Reporting in Korea: Linking Anonymous Reports to Risk Assessment Updates [2]

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HR & EAP Inquiries
Safety ManagementOrganizational culture

How do you establish reporting standards for management when the deadline for completing corrective measures is delayed? [4]

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넛지EAP(관리자)
넛지EAP(관리자) Dain Co., Ltd.
Response Complete

Hello, this is Nudge EAP ☺️ When setting reporting criteria, try prioritizing the ‘current remaining risk’ and the ‘reliability of temporary measures’ over the budget size. It is recommended to incl

EAP Implementation & Operations

May I receive departmental statistics from the EAP monthly report? [4]

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HR & EAP Inquiries
psychological counselinggreeting

May I receive departmental statistics from the EAP monthly report? [3]

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넛지EAP(관리자)
넛지EAP(관리자) Dain Co., Ltd.
Response Complete

Hello, this is Nudge EAP ☺️ It is best to determine departmental statistics conservatively, based on the likelihood of re-identification rather than a uniform correct answer. In practice, you can com

EAP Implementation & Operations

Planning EAP and Crisis Support During Korean Holiday Closures [7]

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Mandatory Workplace Training Overview

Correction and Omission Record Sheet for Mandatory Legal Training Attendees [4]

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Workplace Harassment

How to Preserve Original Messenger and Email Evidence in Harassment Investigations [7]

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Mandatory Workplace Training Overview

Managing Training Evidence Across Korean Entities: A Vendor-Change Handover Checklist [3]

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Risk Assessment & Safety Management System

To what extent should the risk assessment results be disclosed for each task? [6]

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Workplace Sexual Harassment Prevention Training

Sexual Harassment Prevention Training Q&A: How do you distinguish between anonymous questions and external reporting channels? [2]

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HR & EAP Inquiries
psychological counselingSafety Managementgreeting

If the harassment counselor wishes to file anonymously, would it be acceptable to assign only a case number? [4]

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넛지EAP(관리자)
넛지EAP(관리자) Dain Co., Ltd.
Response Complete

Hello, this is Nudge EAP☺️ While case numbers can be utilized as a management tool to continue anonymous counseling, there are limitations to conducting investigations or protective measures based so