HR & EAP Inquiries
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| No. | Title | Author | Posted | Views | Likes | Scraps |
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🌱 Must-Read for New Visitors | Here's How to Utilize the Nudge EAP Community! | | 71 | 1 | 0 | ||
October 10 Mental Health Day | Nudge EAP Community October Mental Health Content Guide
[1]
| | 20 | 1 | 0 | ||
[Must Read] Inquiry Board Guide | Please feel free to ask questions without mentioning your company name
[2]
| | 45 | 4 | 0 | ||
| psychological counselingOrganizational culture What indicators should I look at if there are repeated no-shows or same-day cancellations for EAP consultations?
[3]
| | 31 | 2 | 2 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP ☺️ It is recommended that you check both the time slots you mentioned in the comments and the waiting period from booking to consultation. Since it is difficult to identify | ||||||
| psychological counselingOrganizational culturegreeting When do you exclude employees who are about to retire from EAP eligibility?
[5]
| | 34 | 3 | 3 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP ☺️ Regarding this matter, rather than relying on a legally mandated termination date that must be applied uniformly to all EAPs, it is crucial to clearly define the contract | ||||||
| Health Managementpsychological counselingSafety Management To what extent are you sharing consultation records for patients with musculoskeletal symptoms?
[2]
| | 17 | 1 | 1 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP ☺️ As mentioned in the comments, we recommend managing original consultation records separately from the materials provided for actual work adjustments. Since health-related | ||||||
| Organizational cultureMandatory legal education How can I supplement a certificate if I cannot have one reissued from an educational institution that has gone out of business?
[6]
| | 27 | 3 | 3 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP ☺️ In this case, first of all, we do not equate the absence of a certificate with the fact that the training was not conducted. It is recommended that you gather as much of t | ||||||
| Safety ManagementOrganizational culture How do you establish reporting standards for management when the deadline for completing corrective measures is delayed?
[4]
| | 37 | 3 | 2 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP ☺️ When setting reporting criteria, try prioritizing the ‘current remaining risk’ and the ‘reliability of temporary measures’ over the budget size. It is recommended to incl | ||||||
| psychological counselinggreeting May I receive departmental statistics from the EAP monthly report?
[3]
| | 20 | 3 | 2 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP ☺️ It is best to determine departmental statistics conservatively, based on the likelihood of re-identification rather than a uniform correct answer. In practice, you can com | ||||||
| psychological counselingSafety Managementgreeting If the harassment counselor wishes to file anonymously, would it be acceptable to assign only a case number?
[4]
| | 23 | 1 | 0 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP☺️ While case numbers can be utilized as a management tool to continue anonymous counseling, there are limitations to conducting investigations or protective measures based so | ||||||
| psychological counselingOrganizational culturegreeting When is the best time to introduce mental health counseling to night shift workers?
[4]
| | 27 | 1 | 0 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. Please provide brief, repeated guidance during the handover time before the night shift, immediately after regular safety and health training, and after health consultations | ||||||
| Mandatory legal education If the external instructor for disability awareness training changes, do I need to re-verify their qualifications?
[4]
| | 20 | 2 | 2 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. ☺️ If the external instructor conducting the training has changed, do not skip the verification process simply because you have a contract with the previous vendor; it is ad | ||||||
| Health ManagementSafety ManagementMandatory legal education How do you verify foreign workers' understanding of safety training?
[3]
| | 18 | 2 | 2 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. ☺️ For safety training for foreign workers, rather than judging the effectiveness of completion solely based on attendance, it is necessary to verify whether the worker unde | ||||||
| Health Managementpsychological counselingSafety Management The participation rate for the job stress test is 30%. Can we close it as is?
[5]
| | 22 | 3 | 3 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. It is difficult to decide whether to close the job stress test based solely on a single target participation rate that applies universally across the entire organization. Yo | ||||||
| psychological counselingOrganizational culturegreeting May the team leader share the EAP guidelines again in the team messenger room?
[4]
| | 15 | 3 | 3 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. What matters more than the team leader resending the EAP notice itself is who to send it to, with what wording, and whether they confirm whether a counseling request has bee | ||||||
| Health ManagementSafety Management How are the opinions of workers who did not participate in the risk assessment incorporated?
[5]
| | 18 | 0 | 0 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. If some workers were unable to participate in the risk assessment, it is advisable to verify their opinions based on the actual tasks and working hours performed by those wo | ||||||
| psychological counselingOrganizational culturegreeting Which method is better for our company, the session-based or the fixed-price system?
[4]
| | 13 | 0 | 0 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. Neither the session-based system nor the fixed-price system is advantageous for every company. You must compare projected usage, the number of employees, whether crisis coun | ||||||
| Health Managementpsychological counseling May the health manager contact the team with high job stress results first?
[5]
| | 22 | 0 | 0 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. It is advisable to avoid health managers contacting specific members first by presuming their presence simply because a department's job stress results are high. Group resul | ||||||
| Mandatory legal education Should employees dispatched overseas be included in the list for domestic mandatory legal training?
[4]
| | 20 | 0 | 0 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. Rather than collectively excluding employees from the list of mandatory domestic legal training simply because they are dispatched overseas, it is necessary to verify the ap | ||||||
| psychological counselingOrganizational culturegreeting Would it feel burdensome to introduce EAP to an employee returning from leave first?
[3]
| | 28 | 2 | 1 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. ☺️✨ Rather than suggesting counseling only to those returning to work by implying they "appear to need it," it is more natural to guide all returning employees to it as one o | ||||||
| Health Managementpsychological counselinggreeting Would it be okay to record in the internal records that EAP was provided following the health consultation?
[3]
| | 24 | 2 | 1 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. ☺️✨ If you have only provided information on EAP application channels and have not shared personal information with the service provider, it is best to keep records to a min | ||||||
| Mandatory legal education May we operate the sexual harassment prevention training reporting channel using an external email?
[4]
| | 19 | 3 | 3 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP.✨ While you can utilize external email or specialized agencies as channels for receiving reports, simply establishing an external channel does not transfer the employer's obl | ||||||
| Safety Management Is an improvement plan necessary even if the results of the workplace environment measurement are within the standards?
[3]
| | 18 | 2 | 3 | ||
| 넛지EAP(관리자) Dain Co., Ltd. Response Complete Hello, this is Nudge EAP. ☺️✨ It is difficult to conclude that no separate management is necessary simply because workplace environment measurement results are within exposure limits. While exposure | ||||||
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